Detail-oriented and adaptable IT professional with a Bachelor’s degree in Computer and Information Technology from Lovely Professional University. Skilled in a wide range of technical and analytical tasks, including data analysis, system support, and software management. Proficient in MS Office 365, ticket management systems, and tools like Canva and Postman. Experienced in SSMS MS SQL database operations such as creating, updating, deleting, and managing auto-backups locally and in the cloud. Expertise in system backup, cloud solutions, and software installation, updates, repairs, and testing. Adept at system monitoring, WordPress management and API environment setup and endpoint testing.